Standard plans with CoreComm, as well as some types of legacy accounts, include space allotted for setting up a web page. This document is intended to explain the basics of what you need to set up a web page, how to do it, and some other commonly asked questions.

Note: These instructions are not for virtual web server customers. If you are a virtual web server customer, you should have received information when your virtual web was set up that explained how to upload your pages to your virtual web site. If you no longer have these, you can request support by writing domainsupport@core.com. Include your domain name and a request for the Virtual Web Instructions.

Contents
Part One: Your Personal Web Space - Summary
Part Two: Restrictions and rules
Part Three: Setting up your web page
- Step One: Writing the page
- Step Two: Uploading your page
- Step Three: Registering with search engines
Part Four: Troubleshooting

You are welcome to have your own "home page" on the world wide web, for personal use. Your home page(s) may be as large as your disk space allows. With a CoreComm Complete Plan, you have 25MB of space allotted for your web page. Note: Some legacy accounts may have different disk space quotas.

Your free web page address will be "http://my.core.com/~login" where "login" is your login name (usually the first part of your E-Mail address) and is twenty characters or less. So, if your E-Mail address were "johndoe@core.com", your web address would be "http://my.core.com/~johndoe", and specific files on your web site would be linked with an addresses like: "http://my.core.com/~johndoe/index.html".

If you would like your web address (URL) to reflect your own domain name (ie, www.johndoe.com instead of my.core.com), you may want to purchase a web hosting package. If you're interested in this service, fill out our inquiry form or view our web hosting packages for pricing and more information.

There are a few rules you must follow. Nudity on web pages is prohibited. Placing files containing commercial software in file areas readable by the public is not allowed, unless it is software which you have created or to which you own rights. Also, we reserve the right to ask you to remove any pages that have generated excessive traffic on our web server (it is quite rare that a page should generate enough traffic that we would have to enforce this). These are general rules for setting up a web page. For more specific information, you will want to read our Acceptable Use Policy and our web space Policies and Guidelines.

If you are constructing web files for anyone for a fee, all of your client's files should be maintained in their own account's home directory on our web server. If your client does not have a CoreComm account, you should have them open an account. Any questions pertaining to this policy can be addressed by writing E-Mail to sales@core.com

To activate the web space included with your account, login to the My Account Control Panel to read our web space Policies and Guidelines. Read through this page, and then click on "I Accept..." at the bottom. It will take you to a screen saying that your web space is being setup. It will take our system about 15 minutes to complete the process, then you can use your web space!

There are three steps to actually publish your web page. The first step is to "write" the web page (the HTML code). The second step is to "upload" the page onto our web servers, where it can be accessed by anyone in the world. The final step is to register your website with Internet search engines.

Step One: Writing the page
Web pages are written in a language called HTML (short for HyperText Markup Language). It's very similar to the way you might have used an old word processor, by writing text with various commands to define the way the page looks. It sounds complicated at the outset, but really it's very easy to learn.

Visit our HTML Tutorial to learn the basics of web programming.

You can also use a HTML editor instead of learning the "Code". This probably the quickest way to get a web page online. Visit Lesson 6 of the HTML Tutorial for links to Editors.

A good editor to start out with is Netscape Composer, because it is easy to understand, and comes free with Netscape Communicator. It is not as precise as some of the commercial editors available, but it does more than an adequate job. You can use the help file included with Netscape to learn how to use Composer for designing your page. With Netscape Open, got to Help -> Help Contents.

You can design a website using Microsoft Frontpage with your personal webspace account. After you create a page, export the page out of Frontpage and save for uploading with an FTP program. Special features of Frontpage which require Frontpage extensions, such as the discussion forms, counters, and other Webbots(tm), are not supported.

Step Two: Uploading your page
Once you have written your page you will need to upload the file to CoreComm so it can be accessible from the Internet. Probably the easiest way to do it is using a FTP (file transfer protocol) program.

You will need to know the following three things in order to FTP:

Host Name:	my.core.com
User ID:	your login name
Password:	your password

Please contact support@core.com for more information on the directory structure of web server.

If you have never used FTP before, we include links to download and instructions for two popular FTP programs.

WSFTP Pro
You can download the 30 day trial version of WSFTP Pro at the following locations:
Windows 95, 98, or NT
Windows 3.1

Once you have downloaded and installed onto your local machine, double-click the program icon to open the program up. Note that the following instructions are for the latest version of WSFTP Pro and that they may not be accurate for older versions of the software.

If the "Connection" window is not open, click on the "Connect..." button in the bottom left corner.

In the Connection window, enter the following:

Host Name:	my.core.com
User ID:	your E-Mail login name
Password:	your password

Make sure that "Passive Mode" is checked. Click on "Save" and give your site a name, then click "Connect" and you'll be connected to your CoreComm account. On the left side of the WSFTP display is the files on your hard drive, on the right side are the files in your CoreComm file area. To transfer the files, simply highlight the file(s) you wish to transfer, click on the arrow pointing to the right side between the two file displays and those files will be sent over. If you wish to create a new directory or delete/rename files in your directory, the buttons along the right side of the WSFTP display will allow you to do so.

You'll need to maneuver through your local directories to find your HTML and images. Once found, just highlight the files you want to transfer, click on them, and then click onto the arrows pointing towards the right to upload your files to our FTP servers.

Fetch
You can download a trial version of Fetch from the following location: http://fetchsoftworks.com

Once you have downloaded and installed onto your local machine, double-click onto the program, then go to File, select New Connection..., and enter the following into the window that appears :

Host:	my.core.com
User ID:	your E-Mail login name
Password:	your password
Directory:	[Leave this blank]
And click onto the "OK" button.

You'll see the program connect to your file area on CoreComm. Go into the Remote pull down menu and choose the "Put Files or Folders" option. This will bring up the standard file dialog window, which you'll use to find the files you would like to upload. Once found, highlight the files to upload and click onto the OK button. You'll then be prompted for which method you want to use when you upload the files, choose "Raw Data". Once that is done, the Fetch software will start uploading those files from your local machine to our remote servers and directories. To delete files from the directory, highlight the files you want to remove, then go up to the Remote -> Delete Folders or Files option.

Once it is uploaded to our server, you can open your web browser to have a look. Just put in your web page address, hit Enter, and it should load. (Remember, your web page address is http://my.core.com/~login.)

Step Three: Registering with search engines
Now that you have finished your website, you will likely want it publicized in web directories and search engines. There are now literally hundreds of search engines on the Internet. Some of these will index your website automatically when it is posted; others require manual submission of the location of your site. Even after you have submitted the location of your website, there are still no guarantees that your site will be listed in any particular search engine, because oftentimes the bigger engines have an editorial board which reviews submitted sites for quality and content control.

With all that in mind, you have several options to choose from when submitting your websites. There are several pay services on the net that will submit your website to search engines, saving valuable time. One of these services is Submit It!

If you prefer to submit your site yourself for free to the many search engines out there, these services are available for you to use manually at Submit Away.

CoreComm does not offer voice technical support on web page issues. If you're having a problem with your web page not covered by this document or one of the references to HTML tutorials, please send mail to support@core.com. The following are some common problems you may encounter when setting up your web page.

1. A directory of my pages comes up, not the main page itself.
   In HTML, the name of the page that you want to come up automatically must be index.html, or index.htm. If your home page is named mail.html, or anything other than index.html or index.htm, it won't show up automatically.
2. The graphics in your web page don't load or the link in your web page doesn't work.
   Chances are, your problem is linked to "case". On our web server, files have to be referenced exactly as they appear: for example, if the filename of a page is "coolstuff.html", the link <A HREF= "CoolStuff.html"> or <A HREF="COOLSTUFF.HTML"> will not work- you have to have the file referenced exactly the way it appears on our system. If you have a Macintosh, and you are certain that the case in your <IMG SRC=...> statements is correct, but your graphics are not coming up, the problem is that the graphics file you uploaded has Macintosh headers before the actual image: a web browser will think the file is corrupt. You will need to use a program ike Zterm, which has "SmartMacBinary" mode, which can strip the Mac headers off the file. Again, remember that file names are case sensitive, so be careful when you come up with names for files. Also, do not use spaces in your file names, as this causes many problems.
3. I've updated my web page but my changes don't show up!
   This is often a problem with people who use the Netscape Navigator web browser. Netscape caches (saves to your hard disk) much of what you see on the WWW, your web page included. When you make changes to your web page and then try to view it with the Netscape program it may be that it is reading the information from the old cache files on your hard drive and not the new information on your web page. To force Netscape to read in the new information try holding down the Shift key on your keyboard while clicking on the Reload button. If it still does not show up try going into Netscape's Edit--Preferences. Click on the Advanced category, and click on the "Disk Cache" subcategory, and then click on both the Clear Memory Cache and the Clear Disk Cache buttons, then try reloading your web page.