This document describes how to reinstall main dial-up and network components of Windows 95/98. Over time, settings in these components may become lost or reset to their defaults, which causes CoreComm not to connect or work correctly. Also, Windows 95/98 may find corruption in these components, asking the user to reinstall them.

Contents
Part One: Recreating the CoreComm Dial-up Networking icon
Part Two: Dial-up Networking Reinstallation
Part Three: Network Control Panel Component Reinstallation
CoreComm Local Access Numbers
Names and Numbers

1. If you have a 'Shortcut to CoreComm' or 'Dial CoreComm' icon on your desktop, click on it with your right mouse button and select Delete. When asked to confirm, choose Yes.
2. Open the My Computer icon on your desktop. Open up Dial up Networking. (If you don't see Dial up Networking, skip down to the Dial up Networking Reinstallation below.) If you see a dialog box that says 'Welcome to Dial-up networking...' click Cancel. Click on the 'CoreComm' icon or the 'PPP login name's account' icon once with the right mouse button and click on Delete. If it asks for confirmation, click on Yes.
3. Now, double-click on 'Make New Connection'.
4. Type in 'CoreComm' where it says 'name of the computer to dial' and click 'Next.' Fill in your local CoreComm access number with area code. Click 'Next'. On the next screen click 'Finish'. If you haven't already, remember to check with the operator (dial 0 on a phone attached to the line you will be calling from) to ensure that the CoreComm dialup number will be a local call from your business or residence.) CoreComm is not responsible for any long distance charges incurred when using this service.
5. Now, click on the 'CoreComm' icon with the right mouse button and click on Properties.
6. Click on Server Types.
7. Uncheck Log on to Network, NetBEUI, and IPX/SPX compatible protocol.
8. Click on the TCP/IP Settings... button.
9. Click on 'Specify Name Server Addresses'.
10. In the Primary DNS field type in 209.153.128.4
11. In the Secondary DNS field type in 169.207.1.3
12. Click OK. Click OK again. Click OK a third time if you have to.
13. Click on the new CoreComm icon with the right mouse button and choose 'Create Shortcut' to make a shortcut for the connection. Choose 'Yes' when prompted to place it on the desktop.

Warning: If you are on a LAN (local area network) where you work, you must consult your network administrator before using the following procedure!

Note: Make sure you have your Windows 95/98 installation disks or CD-ROM before starting this procedure.

1. Open the My Computer icon on the desktop. Open Control Panel. Open Add/Remove Programs.
2. Click on the Windows Setup tab at the top.
3. Double-click on Communications. Clear the checkbox from Dial up Networking. If you're prompted to also remove other components, click on Yes, but watch for what components it also removes. You should replace the checkboxes of other components it removes on step 6.
4. Click OK. Click OK again. And then restart the computer.
5. When you're back to the Control Panel, open Add/Remove Programs again.
6. Click on the Windows Setup tab. Double-click on the word Communications. Place a checkmark back in Dial up Networking.
7. Click OK. Click OK a second time. You might be prompted to insert Windows 95/98 disks or CD-ROM. Insert them if prompted and follow the instructions.
8. Windows 95/98 will tell you that you should restart your computer after you're finished with Add/Remove programs; do NOT re-start your computer yet.
9. In the Control Panel, double-click the Network icon. Look and see if you have a componient called TCP/IP. If you do click OK and restart you computer. If you do not, do on to step 10
10. Click on Add. Double-click on Protocol; under Manufacturers click on Microsoft and then choose TCP/IP on the right.
11. Hit the OK button; click the OK button again. When prompted to restart your computer, choose Yes.

Warning: If your computer is on a LAN (local area network) where you work or at home, you must consult your network administrator before using the following procedure, as this may compromise the integrity of your network.

Note: You may need your Windows 95/98 installation disks or CD-ROM before starting this procedure.

1. Open My Computer. Open Control Panel. Open Network.
2. Where it says 'The following network components are installed' click on each of the components and click on Remove until they are all gone.
3. Click OK; when prompted to, select Yes to restart your computer.
4. When the computer is done restarting, and you're back to the desktop, you should be in the Control Panel. Open Network.
5. Click on Add... and double-click on Adapter.
6. On the left, click on Microsoft, and then hit OK.
7. If you are on Windows 98, skip to step 11.
8. There should be several components listed now. Click on Add... and then double-click on Protocol.
9. On the left click Microsoft, and on the right, select TCP/IP. Click the OK button.
10. Click on each of the following components and remove them: NetBEUI, IPX/SPX Compatible Protocol.
11. Double-click on TCP/IP. (If you're running Windows 98, just click OK on the pop up box that starts out 'You have asked to change...')On the top, click on the WINS Configuration tab. Select Disable WINS Resolution. Click on the DNS Configuration tab, and select Enable DNS. In the Host field, type your login name. In the Domain field, type core.com
12. Click in the DNS Server Search Order box. Type in 209.153.128.4 and click Add. Type in 169.207.1.3 and click Add.
13. Click in the Domain Suffix Search Order box, and type in core.com and click Add.
14. Click the OK button. Click OK again. You may be prompted for Windows 95/98 installation disks or CD-ROM. Insert them, if prompted.
15. You'll then be prompted to restart your computer. Select yes when prompted.

As always, before using any CoreComm local access number, please check with the operator (dial 0 on a phone attached to the line you will be calling from) to ensure that the new number will be a local call from your business or residence. CoreComm is not responsible for any long distance charges incurred when using this service.

Primary DNS:	209.153.128.4
Secondary DNS:	169.207.1.3
POP Mail Server:	[See additional information]
NNTP News Server:	news.core.com
SMTP Mail Gateway:	authmail.core.com*
E-Mail Address:	login name@core.com
CoreComm's Home Page:	http://home.core.com
CoreComm's FTP Server:	my.core.com
IP Address & Gateway:	Dynamically allocated

*Your E-Mail application must support the Authenticated SMTP protocol in order to use this SMTP Server. Instructions for updating your existing E-Mail program can be found here. If you are setting up an E-Mail program for the first time, please follow our step-by-step instructions for the most popular packages found here.