CoreComm Defender protects you from virus infections spread through E-Mail messages, which is now the most common method of virus infection.

The Defender service will scan and destroy E-Mail messages with known viruses, and it will send you an E-Mail message notifying you of its actions. Plus, it sends a notification back to the sender so that they can take the appropriate measures to remove the virus.

To add CoreComm Defender to your account visit the My Account Control Panel and click on the "My E-Mail" section. You can also call our Customer Service Center at 1-888-747-4638 or send E-Mail to info@core.com.

Frequently Asked Questions about CoreComm Defender:

I have desktop virus protection (e.g. Norton, McAfee), why would I need CoreComm Defender?
While it is very important to have up-to-date virus protection at the desktop level, virus and worm infection points are continuously changing and the majority of them are being spread via E-Mail. CoreComm Defender adds another line of defense. In addition, the CoreComm Defender service is current, works 24 hours a day, and requires no investment in hardware, software, or training. CoreComm Defender does all the work, behind the scenes, so you won't have to.

Will CoreComm Defender work with our existing mail program?
Yes! No matter what E-Mail platform you use, CoreComm Defender is 100% compatible.

Will our E-Mail addresses need to be changed?
No! We will re-route your E-Mail to first go to our secure CoreComm Defender server. CoreComm Defender then screens and cleans infected mail instantaneously and sends it on to your E-Mail program.

How much does this service cost?
CoreComm Defender is free for CoreComm Complete customers and customers with qualifying service plans. Additional E-Mail addresses can be protected for $2.00 per month per address.

How do I sign up?
To add CoreComm Defender to your account visit the My Account Control Panel and click on the "My E-Mail" section. You can also call our Customer Service Center at 1-888-747-4638 or send E-Mail to info@core.com.

For more information about virus infections and how to protect yourself from becoming infected, please read our Virus Information in the Technical Support Library.

Note: CoreComm Account Services are subject to applicable Sales Taxes for Wisconsin Residents.